Service status
Live health of streaming servers, EPG and support. Updated every 10 minutes.
All systems operationalLast updated: Sep 7, 2026, 8:37 AM UTC
| Component | Regions | Status | 90-day uptime | Latency |
|---|---|---|---|---|
| Streaming edge · Europe | EU (Paris, Frankfurt, Madrid, Milan) | Operational | 100.00% | – |
| Streaming edge · North America | US East / West, Toronto | Operational | 100.00% | – |
| Streaming edge · United Kingdom | London | Operational | 100.00% | – |
| Streaming edge · Australia | Sydney | Operational | 100.00% | – |
| EPG & catch-up | Global | Operational | 99.90% | – |
| VOD library | Global | Operational | 100.00% | – |
| Activation & login API | Global | Operational | 100.00% | – |
| Support desk | Global | Operational | 100.00% | – |
99.9% uptime target · JSON: /api/status
Incident history
EPG refresh delayed for UK channels
ResolvedEPG & catch-up · Aug 30, 2026, 6:10 AM → Aug 30, 2026, 8:45 AM UTC
- Aug 30, 2026, 6:10 AM · UK programme guide data is stale for some channels after the overnight refresh. Live streams are unaffected.
- Aug 30, 2026, 7:20 AM · Upstream feed restored. Guide is re-syncing across all servers.
- Aug 30, 2026, 8:45 AM · All UK channels show current listings. Root cause: expired credential on an upstream XMLTV feed; rotated and added to monitoring.
Elevated latency on North America edge
ResolvedStreaming edge · North America · Aug 16, 2026, 11:40 PM → Aug 17, 2026, 12:35 AM UTC
- Aug 16, 2026, 11:40 PM · Some viewers on the US East coast report buffering during peak NFL preseason traffic.
- Aug 17, 2026, 12:35 AM · Additional capacity brought online; latency back to normal.